How to pick up your shipment at a DHL eCommerce ServicePoint
1
Notification
You will receive a message (sms or email) with the ServicePoint where you can pick up your shipment.
2
Documentation Required
In order to pick up your shipment you must take your ID. If you can't fill this request for someone to do in your place.
3
Pickup Shipment
Go to the pick-up point to get your shipment as soon as possible! Please remember you have 10 calendar days to do so.
With DHL eCommerce collection points
Over 3,700 collection points in Spain and Portugal
Wide opening times, weekends included
Easy online shopping return
Waiting for a shipment?
With our flexible delivery platform you can change your delivery date, choose a new recipient, or choose from one of our more than 3,600 collection points in Spain and Portugal.