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  • In most cases you will find the label and instructions for returning a material within the original shipment. In the event that the label or return instructions are not within the original shipment, please contact the sender to arrive. Then remove the old label, paste the new label into the box and follow the instructions for your shipper. If instructed to take shipment to a ServicePoint  of DHL eCommerce, we have over 3,500 across the Peninsula and you can find the nearest here. The ServicePoint where your shipment is delivered will give you proof of return of your shipment.

  • Yes, any Servicepoint that belongs to the network of DHL eCommerce Spain has to support your shipment DHL Parcel For You or your return; remember to affix the label of DHL eCommerce. See where the nearest ServicePoint is located here.