We are eCommerce specialists and part of the world’s leading logistics company. We’re perfectly positioned to help you grow your business and meet the ever-changing needs of online shoppers.

We’re here to make your life easier – whether that’s delivering next day across the UK, managing orders online or integrating with shipping providers.  And not only can we take care of your outbound deliveries, you can also take advantage of our effortless returns service.

So what can you expect from us?  Of course we’ll deliver domestically (next day) and internationally (from two days) for you – that’s a given.  But what else is in it for you?

We’ll look after your customers too – here’s what they can expect from us:

• Tracking notifications, including a 1hr ETA and optional “you’re next” message
• DHL eCommerce UK app, where they can track, manage and rearrange deliveries
• Add their what3words address and designate a safe place for deliveries if they’re not in
• Tell us which neighbours will accept a parcel (and which won’t)
• Change delivery address or redirect to a ServicePoint
• Photo confirmation of delivery

Our new Coventry Hub – and all our new depots – are being built to achieve BREEAM “Excellent” status.  That means solar panels, movement sensitive lights, EV charging points and much more.

We’ve invested £64m in upgrading our fleet, focussing on alternative fuel vehicles to pre-empt technology developments in larger vehicles over the coming years.

We currently have 6 fully electric 18tn trucks, 30 bio-LNG trucks and 18 electric tugs in the UK.  Our entire forklift fleet is electric and we have over 60 EVs operating in London and other major UK cities.

And that’s just the start – find out more about DHL Group’s roadmap to zero emissions by 2050.