DHL Express Tracking
Information to check the status and progress of your shipment
Check Your Shipment Status
We offer several tools to check the status of your shipment:
- Customer Support at 199.199.345*
- Check the status of shipments, set email / SMS alerts, and access delivery receipts on MyDHL+
- Email / SMS notification service to be activated when booking a pickup
- Mobile application for iOS and Android
If you are not authorised to use our tools, contact your sales representative.
If you need technical assistance, contact Techline Service at 199.199.191*.
Transit Times
There are several tools for checking the delivery times of your shipment:
- Customer Support
- Calculate delivery times, check available services and shipment status on MyDHL+
- DHL Capability Tool provides delivery times on the basis of the shipper’s and consignee’s data entered
Holds
In the case of non-delivery, DHL Express couriers will make try to contact the consignee at the telephone number indicated on the waybill and make a second attempt of delivery.
Should this second attempt fail too, the shipment remains on hold at the nearest DHL Express service centre, awaiting for instructions.
Providing New Delivery Instructions
In case you need to provide new delivery instructions to DHL, contact Customer Support at 199.199.345*
Everything You Need to Know to Ship
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