Importing With DHL Express
Getting everything you need for your business from anywhere in the world has never been easier or faster thanks to our range of import services
For a borderless market, in which suppliers, distributors and partners are easy to reach no matter where they are based, our DHL Express Worldwide Import service allows you to import shipments from more than 220 countries and territories around the world.
Our International Services at a Glance
| DHL Express Worldwide | DHL Express 12:00 | DHL Express 9:00 (10:30 to the USA and Singapore) | DHL Economy Select | |
|---|---|---|---|---|
| Service description | Delivery by the end of the next possible business day | Delivery before 12 noon on the next possible business day | Delivery before 9:00 (10:30 to the USA and Singapore) on the next possible business day | Delivery within a defined number of business days |
| Money-back guarantee | No | Yes* | Yes* | No |
| Countries and territories covered | More than 220 | 72 | 34 | 30 |
| Delivery attempts | 2 | 2 | 2 | 2 |
| Maximum piece weight (not on pallet) | 70 kg | 70 kg | 30 kg | 70 kg |
| Maximum pieces per shipment | — | 10 | 10 | — |
| Maximum piece dimensions (L x W x H)** | 120 x 80 x 80 cm | 120 x 80 x 80 cm | 120 x 80 x 80 cm | 120 x 80 x 80 cm |
| Maximum pallet weight | 1.000 kg | Pallets not accepted | Pallets not accepted | 1.000 kg |
| Maximum shipment weight | 3.000 kg | 300 kg | 300 kg | 1.000 kg |
| Maximum pallet dimensions (L x W x H) | 300 x 200 x 160 cm | Pallets not accepted | Pallets not accepted | 300 x 200 x 180 cm |
*Additional terms and conditions apply - see mydhl.express.dhl
**A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. These network restrictions are subject to change with 30 days' notice.
Express Services for Your Imports
DHL Express 9:00 Import
For goods and documents that can't wait, the DHL Express 9:00 Import service ensures delivery before 9:00 a.m. on the first possible business day and allows packages up to 30 kg and shipments up to 300 kg while offering, within the limits of the terms and conditions of service, a money-back guarantee for the extra charge relating to the Time Definite Service.
Key Features
- Optional services to meet a variety of needs
- Shipment tracking
- In the case of delay, the extra charge relating to the Time Definite Service will be refunded upon request
- Contact Customer Support or use the DHL tool to check service availability in the desired area
DHL Express 12:00 Import
Receive shipments before 12:00 p.m. on the first possible business day. DHL Express 12:00 Import allows packages up to 70 kg and shipments up to 300 kg and offers, within the limits of the terms and conditions of service, a money-back guarantee for the extra charge relating to the Time Definite Service.
Key Features
- Optional services to meet a variety of needs
- Shipment tracking
- In the case of delay, the extra charge relating to the Time Definite Service will be refunded upon request
- Contact Customer Support or use the DHL tool to check service availability in the desired area
DHL Economy Select Import
The ideal choice for less urgent shipments, with door-to-door delivery within a defined number of business days.
Key Features
- Optional services to meet a variety of needs
- Shipment tracking
- Contact Customer Support or use the DHL tool to check service availability in the desired area
eSecure: What It is and What Advantages It Offers
eSecure is an advanced security service to prevent the misuse of account numbers.
Main advantages
- Transparency in the use of account numbers: the DHL code administrator can immediately see which users are authorized to manage imports.
- Simplified approval process: the DHL code administrator can easily approve or reject new usage requests via MyDHL+ or by email.
Useful Tools and Links
Service & Rate Guide 2025
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