PRIVATE CUSTOMERS FREQUENTLY ASKED QUESTIONS
WHERE CAN WE HELP?
Choose one of the options below for more information.
Need help?
If you prefer, please contact DHL eCommerce:
- contact our Customer Support team via our contact details.online contact forms
- call 210 270 755 for shipments originating in Germany or outside Europe
- call 210 608 223 in other cases
Number dedicated to private customers.
Available Monday through Friday between 8:00 am - 6:00 pm