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Track your shipment

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Change Delivery

Change the delivery date or address, or choose to pick up at a pick-up point.
Find ServicePoint DHL

Find your nearest pick-up point with DHL Finder.
Submit Shipment

Make your shipments simple and fast.

WILL YOU RECEIVE AN ORDER?

CHOOSE THE BEST DELIVERY OPTION FOR SI

Thanks to our flexible delivery platform, you can change the delivery date, select a new recipient or choose one of our collection points, we have more than 3,700 ServicePoints on the Iberian Peninsula.

Flexible Delivery Options

  • Change Delivery Day
  • Collect Order at Pick Point
  • Delivery in Neighbor or Porteiro
  • Change Morada
Find ServicePoint DHL Change Delivery

Collect Process in ServicePoint DHL

1

Notification

A message (email or sms) will be sent with the name of the pick point where you can lift your order.

2

Documentation required

In order to collect the submission, you must present the Citizen Card (or equivalent identification document). If the shipment cannot be collected in person, use this statement so someone else does it in their place. Please attach a copy of your ID to the completed statement.

3

Collect Shipment

Go to the pick point to collect your order! You have 10 days to do so.

DHL Points

  • More than 3,700 ServicePoints across Iberia
  • Extended opening times, including weekends
  • Simple online shopping returns