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View Alerts that may impact DHL services

Track the delivery of your order

Do you want to change your delivery?

You can choose to pick up your order at a collection point, change the delivery date or address.

CUSTOMER SUPPORT

DHL ECOMMERCE

Need help?

Select one of the following options

Private Person

Business

Complete the following form and we will contact you as soon as possible How can we help?

Damaged items or partial loss

Contact the Management team

Direct Support for difficulties with your shipment

Select one of the following options

Damaged Content

Missing Content

Complete the following form and we will contact you as soon as possible How can we help?

Customs management

I want to be a DHL eCommerce Customer

Modification of account data

Human Resources Consultation

Contact the Management team

Direct Support for difficulties with your shipment

Select one of the following options

Primary Contact

Billing Address