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CONTACT FOR STATE ADMINISTRATIONS

DHL eCommerce Poland delivers domestic courier and economical road shipments
to Europe.
Our mailing address for public administrations:

Dział Bezpieczeństwa Parcel
DHL eCommerce Polska Sp. z o.o.
Ul. Osmańska 2
02-823 Warsaw


The fastest form of contact for government authorities is Following 
online form.

Please be informed that questions about parcel status or complaints cannot be submitted here.
For this purpose, please  contact us.

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If the option is selected: INTRODUCTION, the application should include:

  • Waybill number
  • Withholding amount
  • Legal basis

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The controller of your personal data will be DHL eCommerce Polska sp. z o.o. with its registered office in Warsaw at Osmańska 2 street (02-823 Warsaw), hereinafter "DHL". DHL will use your data for the purposes of handling your request. You have the right to access your data and the right to rectify or erase them, to restrict the processing, the right to data portability, the right to object and the right to lodge a complaint with the President of the Office for the Protection of Personal Data. To find out more about how we use your data, click  here.

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